Health Link BC 811 Overview

If you live in British Columbia, you can easily get non-emergency medical information or advice from the comfort of your home using HealthLink BC. Here, we cover how to contact Health Link BC and what services they offer.

What is HealthLink BC 811?

HealthLink BC was established by the Ministry of Health as a free resource that provides medical advice to individuals across BC. If you have a non-emergency health question, you can call the HeathLink BC and be connected with a Registered Nurse to have your questions answered and receive advice on whether to seek further medical care. This number can be called 24 hours a day, 7 days a week.

How does HealthLink BC 811 work?

HealthLink BC 811 is a telehealth service, meaning that you can call their designated number from your phone. After doing so, you will be connected with a health service navigator that will direct you to the correct health resource offered by HealthLink BC. You may be referred to online health information or health services information.

Alternatively, you can speak directly with a Registered Nurse at any time. Nurses are able to offer advice on symptoms you are experiencing or procedures. They will also be able to determine whether you should seek additional medical care in person.

Registered Dietitians are available to provide nutritional advice if you call between 9:00 am and 5:00 pm PST Monday to Friday. Pharmacists can also be reached through the HealthLink BC phone number between 5:00 pm and 9:00 am.

How do you contact HealthLink BC

You can contact HealthLink BC at any time by calling 8-1-1. If you are deaf or hard of hearing, you can access HealthLink Bc using a Teletypewriter (TTY) relay service by calling 7-1-1. If you would like to speak in a language other than English, you may state your preferred language to your health service navigator and you will be joined by an interpreter when speaking with your healthcare provider. Please contact 911 immediately if you are experiencing a medical emergency.